Privacy and Cookie Policy

Privacy and Cookie Policy                                                                    Quick Link to the Cookie Policy

This privacy and cookie policy sets out how CardsnBadges LLP uses and protects any information that you give www.cardsnbadges.co.uk when you use this website.

CardsnBadges LLP is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CardsnBadges LLP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the date sown at the bottom of the policy.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar. If for any reason, such as an expired certificate or technical issue, the closed padlock does not appear when you load the site, then you should not transmit any personal data to us and you should leave the site immediately.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.

Contact & Communication

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business. We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but we must advise users that when using such form to email processes, that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material.

The bases on which we process information about you

The law requires us to define the reason why we process your personal information, and to comply with the regulations. If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

The various relevant categories can be summarised as follows
i] because we have a contractual obligation with you
When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to: verify your identity for security purposes, sell products to you, provide you with our services, provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
ii] we process the information with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us at web@dges.co.uk. However, if you do so, you may not be able to use our website or our services further.
iii] Information processed for the purposes of legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where we process your information on this basis, we do after having given careful consideration to facts such as: whether the same objective could be achieved through other means, whether processing (or not processing) might cause you harm, whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
record-keeping for the proper and necessary administration of our business,
responding to unsolicited communication from you to which we believe you would expect a response, protecting and asserting the legal rights of any party, insuring against or obtaining professional advice that is required to manage risk, protecting your interests where we believe we have a duty to do so
iv] because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.
v] information you provide to us knowing that it will be shared with a third party
Our website may allow you to post information or testimonials with a view to that information being read, copied, downloaded, or used by other people.
Examples include: posting a comment on our pages, leaving a review (although we would encourage you to minimise any identifiable personal information here), clicking on an icon next to another visitor’s message to convey your agreement, disagreement or thanks.
In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared. Once your information enters the public domain, we have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time. Provided your request is reasonable and there is no legal basis for us to retain it, then at our discretion we may agree to your request to delete personal information that you have posted. You can make a request by contacting us at web@dges.co.uk

Use of site by children

We do not sell products or provide services for purchase by children, nor do we market to children. If you are under 18, you may use our website only with consent from a parent or guardian

Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us: to provide you with the services you have requested; to comply with other law, including for the period demanded by our tax authorities; to support a claim or defence in court.

Email Newsletter

This website occasionally sends out an email newsletter, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion.

Information relating to your method of payment

Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it.
At the point of payment, you are transferred to a secure page on the website of WorldPay / PayPal or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.

Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records. If you have any question regarding our privacy policy, please contact us.

Your personal information

At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website or you may contact us at web@dges.co.uk . You can also ask us to anonymise your personal data, by sending your request on this link.This may limit the service we can provide to you.
When we receive any request to access, edit or delete personal identifiable information we may first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

How you can complain

If you are not happy with our privacy policy or if have any complaint then you should tell us by email. Our address is web@dges.co.uk. We attempt to moderate any user generated content, but we are not always able to do so as soon as that content is published. If you complain about any of the content on our website, we shall investigate your complaint. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

Complaint handling and resolution

When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint, for example Royal Mail in the event of a late or non-delivery. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Compliance with the law

Our privacy policy has been compiled with the intention of complying with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, please contact us. However, ultimately it is your choice as to whether you wish to use our website.

 

 

COOKIE POLICY

First of all – what are cookies ?

Cookies are small text files that are placed by the web site you are visiting on to your PC. Some of these (session cookies) are essential so that things like shopping carts can function e.g. by remembering what you have put in your shopping cart as you navigate around our site.
Overall, cookies help provide you with a better experience on our website. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browser’s default condition is to automatically accept cookies, but you can usually change your browser settings to ‘decline’ cookies, but please be aware that this may negatively impact on the functionality of the website.
Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. If you choose not to use cookies or you prevent their use through your browser settings, you may not be able to use all the functionality of our website. This could also affect your ability to shop on our site.

How we use cookies

Cookies do not transmit viruses or collect information off your hard drive, or collect your email addresses. In general our site could contain up to three different types of cookie – i) essential, ii) analytic and iii) third party.
i) The essential cookies used on this web site are necessary for the website to operate. For example, they enable us know what items you have placed in the shopping basket. If cookies are not allowed to operate on our site, then you will probably not experience full functionality of the web site, and the shopping cart will probably not operate as required, meaning that you will be unable to make online purchases. The shopping cart program and/or payment providers can set cookies during your shopping experience as you fill the shopping cart and move to the check out screen – essential for successful online purchasing. This is common practise throughout almost all on line shopping sites. These cookies do not identify individual visitor details. This type of cookie is deleted when you close the browser.
ii) We may use cookies to see which of our pages receive the most visits and which pages are most often found in search engines. This is quite normal practice for most websites. All information from the cookies of all the visitors is added together to produce an overall view of activity on our web pages. No data that could personally identify you is collected in this process.
iii) Our websites may also contain links to other third party websites. These can include affiliate links to sites that sell items that we feel are complementary to those that are available on our own sites. These links contain a simple tracking code, that can enable the new site identify which company has recommended their site. We are not responsible for the content or privacy policy of these third party sites and therefore we urge all visitors who take advantage of the links that we place on our sites, to check the privacy statements of the new webpage and to ascertain what cookie placement or tracking statistics might be active on the site.

In order to be able to shop on the site, you must accept the essential cookies. We would also recommend allowing the performance cookies. If you reject these types of cookies then we cannot guarantee how our website will perform when you visit.

How to Opt out from using Cookies

You can opt out of using all but the essential cookies, and there are several ways to achieve this, although of course some functions may no longer operate if cookies are removed.
Most browsers can be configured for prior consent to be requested before an individual cookie is set. This gives you more control over your cookies but could adversely affect other features, and potentially cause inconvenience when browsing. You can switch you cookie settings either on or off at any time. We give basic guidance below, on how to do this for the more popular browsers, or of course you could search on Google.
In order to provide website visitors with more choice on how data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to stop data being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not affect usage of the website in any other way. A link to further information on the Google Analytics Opt-out Browser Add-on is provided below for your convenience. http://tools.google.com/dlpage/gaoptout?hl=None

Internet Explorer: Tools / Internet Options / Privacy / Advanced

Google Chrome: https://support.google.com/chrome/answer/95647

Mozilla Firefox: http://support.mozilla.org/en-US/kb/Blocking%20cookies

Apple Safari: https://support.apple.com/kb/index?page=search&type=suggested&locale=en_US&q=cookies+safari&src=support_searchbox_main&feedType=suggested&position=1

Links to other Third Party Sites

Our website may contain links to other websites of interest. We use reputable affiliate marketing companies to provide these links, which could be, for example, text links, banners, images, but moving from our site to the new one should be done with caution. When you click a link that takes you to an external (third party) site that is not operated by us, you may see a new request for cookie acceptance, as you join the new site. You need to check the privacy and cookie policy of the new site that you are now visiting as we do not have any control over the new website. You should exercise caution and look at the privacy statement applicable to the website in question as we cannot accept any responsibility for any of the web site or cookie settings.

 

CHANGES TO OUR PRIVACY OR COOKIE POLICY
Any changes to our privacy policy or cookie policy will be posted on this page, together with the date that the change became effective.
The current page was last amended 20th April 2018.

More general information is on our Terms and Conditions page
Any comments or questions relating to the above should be sent to admin@cardsnbadges.co.uk

CardsnBadges LLP
11 Tottington Avenue
Springhead
OLDHAM, OL4 4RY

Tel: 0845 519 1231
Fax: 08712 438 758
e-mail: sales@cardsnbadges.co.uk

Company Registration Number OC 374095:: Registered in England and Wales.

Our registered office is at NC Rowlinson & Co, Carrington Business Park, Carrington, Manchester M31 4DD